Make ITIL®4 more Agile – Are you ready to land in Mars? We have just completed the MarsLander® simulation workshop for a Client @ Chennai, India (July 31,2019). ITIL®4 training was well received in the last 2 days, but there were challenges. How to translate theory into practice? How to gain buy-in from end-to-end stakeholders […]
A blog to help in understanding the objectives of DOI DevOps and SRE Foundation Courses.
In this blog, we dwell on how SRE would help ITSM professionals gain leap advantage and deliver consistent value.
Realizing Technical Debt is one of the key sources of Toil helps SRE Squads/teams to prioritize their automation efforts
Security has always been an afterthought for agile teams. One of the common premise agile teams neglect Security is because it is not an explicit part of the common agile framework. Security requirements are mostly discussed and identified during the discovery or high-level planning phase and tested at the end, leaving a vacuum during the […]
From the business perspective – “Legacy system is one that is still adding some value to end users and is generating revenue directly or indirectly but of course tough to maintain and change.” Struggle for business is to bring innovative ideas quickly to market, to get a competitive edge and stay ahead. This blog jots […]
Mar 15, 2018| 10:30 AM
This free webinar shares insights in understanding Service Automation Framework
“We have made a huge investment in the best breed of DevOps tools”, Sanjeev, CIO of a Service Organization, started sharing with me during my flight to Singapore. He continued, “Automation is key for us to drive DevOps. We are slow in adoption but optimistic about it for 2019”.
State of DevOps 2018 that came out a few days back has come up with strong recommendations against outsourcing by function. This recommendation is a thunderbolt hit to the Service Industry that has specialized on the specific aspect of application development life cycle like Testing, Deployment, and Support. This blog takes a deep dive into […]