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Certified Business Relationship Manager (CBRM®)
The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager
Features
Three Days
24 hours of Instructor-led training classes
24 hours of Instructor-led training classes
Case Study
Share relevant Industry Insights
Share relevant Industry Insights
By Practioners
Shares real-world experience
Shares real-world experience
Course Objective
The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager. As such, the primary focus is on strategic business relationship management, leveraged to optimize business value to the enterprise.
Course Agenda
The candidate will demonstrate deep understanding and ability to perform the Strategic BRM role. Specifically, the candidate should be able to:
Module 1:
Effectively communicate the purpose and objectives of the Strategic BRM role and how to optimally position that role for maximum effectiveness within the enterprise.
Module 2:
Explain how to use their personal power and influence to build business relationships and foster culture that excels at business value results.
Module 3:
Apply the Strategic Relationship Management processes and techniques to build and sustain trust relationships spanning Business Partner and Provider networks.
Module 4:
Assess Business Demand Maturity and Business Relationship Maturity and how these might evolve over time.
Module 5:
Assess Provider Capability Maturity and BRM Competencies and identify key areas needing improvement.
Module 6:
Apply cross-organization communication techniques to clearly articulate real Provider/ business value delivered to the organization.
Module 7:
Discuss how to influence executive leaders in their use of Provider Capabilities and Assets based upon potential business value and convergence with business strategy.
Module 8:
Explain how to promote business innovation in the BRM’s sphere of influence.
Module 9:
Use the Business Value Management process, techniques and metrics to help define, realize and optimize the value of Provider capabilities and assets.
Module 10:
Use the Business Value Management process, techniques and metrics to help define, realize and optimize the value of Provider capabilities and assets.
Module 11:
Know how to apply Business Partner Experience Management so as to create a positive Business Partner perception of Provider capabilities as an essential element of building and sustaining trust relationships.
Module 12:
Shape strategic agendas for optimum business value, with due consideration of external compliance requirements and potential risks to the business.
Module 13:
Explain the implications of Lean/Agile type methods for the BRM role and capability.
Module 14:
Recommend effective approaches for influencing the development and deployment of available Provider capabilities based upon business need and potential to enable or create business value.
Module 15:
Apply Business Capability Management techniques to determine how strategic business outcomes can be achieved and sustained.
Module 16:
Contribute to Business Transition Management by identifying key stakeholders, analyzing transition networks and planning transition management to achieve organizational understanding, support, adoption, and business value results of investments in new business capabilities.
Exam & Certification
Multiple Choice format – Paper Based and Online Certification The certification exam is included with the registration. It consists of 4 questions worth 20 marks each, giving a maximum of 80 total marks. The exam is scenario based and the duration is 2.5 hours. Students must get 40 (50%) or more of the questions correct to pass the exam. Students will need the CBRM Guide to the BRM Body of Knowledge to use as a reference source during the exam. No other materials are permitted. One official sample exam will be provided during the course.
FAQs
Is there any prerequisite for this course?
There are no pre-requisites for this course
How do I need to take the exam?
TaUB Solutions will request the examinations together with your registration. The exam will be taken at the end of the course. Results are available within 5 working days.
