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EXIN SIAM™ Foundation
EXIN SIAM™ Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles of SIAM. This certification covers subjects including the potential benefits, challenges, and risks of implementing Service Integration and Management
Training Schedule
Features
Two Days
16 hours of Instructor-led training classes
Case Study
Share relevant Industry Insights
By Practioners
Shares real-world experience
Course Objective
The learning objectives for SIAM Foundation:
- Understand the main concepts and processes of SIAM that are used in organizations;
- Establish a SIAM ecosystem in order to better organize the organization’s resources;
- Provide better support during a SIAM implementation by understanding the main considerations for the most important processes;
- Reduce risks associated with Integrated Services and the SIAM ecosystem;
- Connect different practices with SIAM to boost and improve the organization’s service provision.
- Integrate services by using different structures based on SIAM practices and methodology;
- Recognize the key stages of SIAM implementation in order to better plan its roll-out;
- Determine SIAM roles and responsibilities in processes and the organization;
- Better select the most appropriate SIAM practices in line with the organization’s environment and maturity;
Course Agenda
Module 1:
1. Introduction to SIAM
- SIAM Fundamentals
- SIAM Layers and Structures
Module 2:
- SIAM Implementation Roadmap
- SIAM Implementation Key Stages
Module 3:
- SIAM Roles and Responsibilities
Module 4:
- SIAM Practices
Module 5:
- Processes to support SIAM
- Processes in a SIAM Ecosystem
- Objectives and SIAM Considerations of the Main Processes
Module 6:
- SIAM Challenges and Risks
- Challenges, Associated Risks, and Potential Mitigations
Module 7:
- SIAM and Other Practices
Exam & Certification
Examination type: Multiple-choice questions
Number of questions: 40
Pass mark: 65% (26/40 questions)
Open book/notes: No
Electronic equipment/aides permitted: No
Exam duration: 60 minutes.
FAQs
Are there any pre-requisites for this course?
An understanding and knowledge of common DevOps terminology and concepts and related work experience are recommended.
How do I need to take the exam?
TaUB Solutions will request the examinations together with your registration. The exam should be taken at the end of the course. Results are available within 5 working days.
