In this blog, we dwell on how SRE would help ITSM professionals gain leap advantage and deliver consistent value.
Make ITIL®4 more Agile – Are you ready to land in Mars? We have just completed the MarsLander® simulation workshop for a Client @ Chennai, India (July 31,2019). ITIL®4 training was well received in the last 2 days, but there were challenges. How to translate theory into practice? How to gain buy-in from end-to-end stakeholders […]