What is Marslander all about? The challenges faced by ITSM organisations in the coming years are about developing new ways of working that are more aligned with business needs and that provide a more agile approach to providing products and services. Now more than ever we need to develop end-to-end capabilities requiring improved communication and […]
As part of delivering the Business Relationship Management Professional course in Shanghai for a Client, we did the ABC Cards of ICT during the lunch break. There were 3 teams of 5 split to pick up top Issues they encountered in the organization as part of Attitude, Behavior and Culture. So how did we do […]
We have just completed the BRM Connect Conference in Sydney (28th -30th June) and what a fantastic event by BRMI! I am still nostalgic of the learning, sharing and fun experienced with Business Relationship Managers across BRM global community. I had the unique advantage of being an EMCEE, Speaker and Facilitator for the Grab a […]
Over the last 2 weeks I had the opportunity to play the DevOps business simulation “The Phoenix Project “ with 3 corporate teams in India. Incidentally all of them had 2 days of DevOps Foundation course (DOI) followed by the experiential learning. This blog summarises the experience and feedback received from 2 teams going through the […]
Cyber security and Cyber resilience are hot topics. Driven by the growing importance of and dependency upon information technology fuelled by high profile, highly damaging security breaches are making news headlines. In the latest IT Trends study by the Society for Information management it scores number 1 on the list of CIO worries. The latest Cybersecurity findings from Cisco […]
This quick blog describes the CarWorks Gamification. CarWorks is a car factory that wants to deliver value to their customers. At this very moment, the performance is bad and the profit is under pressure. Time for a serious performance improvement to make the company healthy again!