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Blog - Adopting DevOps for Legacy System

Adopting DevOps for Legacy System

From the business perspective – “Legacy system is one that is still adding some value to end users and is generating revenue directly or indirectly but of course tough to maintain and change.” Struggle for business is to bring innovative ideas quickly to market, to get a competitive edge and stay ahead. This blog jots […]

Coxswain and Crew

How BRM plays a Coxswain in an Agile World?

How BRM plays a Coxswain in an Agile World? In the VUCA (short for volatility, uncertainty, complexity, and ambiguity) digital world, strategy focused organisation edges the traditional conservative organisation. Agile is transforming the way professionals, teams, and entire organisations operate. Agile manifesto says “put Individuals and interactions over processes and tools”. Although BRM and Agile […]

House of BRM

What is Business Relationship Management?

What is Business Relationship Management? The business relationship manager (BRM) is a senior-level, strategic business partner who shares a crucial link between a Service Providers( IT, HR, finance..)  and the Business Partner (Marketing, Sales, Production, Purchase .. ) acting as a connector, orchestrator, and navigator between the service provider and one or more business units. […]

ABC CARD Game workshop Part of Business Relationship Management Professional

ABC CARD Game workshop Part of Business Relationship Management Professional All Images used in this page is copyright of Gamingworks –https://www.gamingworks.nl/ TaUB solutions did a BRM workshop for an engagement in Europe. As part of delivering the workshop, the ABC card game was played with the team across Regions and Business Units. Three group Names […]

Challenges in Automation for Service Integrators

Service Automation challenges for IT Service Integrators

Service Automation challenges for IT Service Integrators Managed-Service providers struggle to show value for the cost spent in Automation efforts. Business Performance Innovation (BPI) Network survey reported that 82% of IT professionals spend over half their time on emergencies and maintenance, while 17% estimated they spend more than 90% on mundane tasks. Automation is not [...]
Self in Self-Service Generation 2

Understanding “Self” in Self-Service Generation for Service Automation

Understanding "Self" in Self-Service Generation for Service Automation   Banks are being challenged to bridge the gap between the services offered by them and user-experience & convenience expected by the current generation of users. Amazing FinTech startups have emerged to connect the dots between the banks and the so-called Self-Service generation. Traditional Banks have been [...]

Marslander – Agile Service Management Simulation

What is Marslander all about?  The challenges faced by ITSM organisations in the coming years are about developing new ways of working that are more aligned with business needs and that provide a more agile approach to providing products and services. Now more than ever we need to develop end-to-end capabilities requiring improved communication and […]