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EXIN SIAM™ Professional

EXIN SIAM™ Professional tests a candidate’s knowledge of the application of SIAM™ to situations and the candidate’s ability to further analyze the SIAM concepts. The certification looks at managing multiple service providers and integrating them seamlessly to provide a single business-facing IT organization. It also looks at the knowledge and skills required to navigate the 4 stages of the SIAM roadmap.

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Training Schedule

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Two Days

16 hours of Instructor-led training classes

Case Study

Share relevant Industry Insights

By Practioners

Shares real-world experience

Course Objective

The learning objectives includes:

  • Establish a governance framework based on SIAM practices;
  • Perform an organization assessment to better determine and establish a plan and promote improvements;
  • Determine the key elements to perform a SIAM implementation;
  • Design and build up a SIAM model for different environments and organizations;
  • Lead a SIAM implementation;
  • Select different approaches to implement SIAM;
  • Use organizational change management in order to boost the SIAM implementation;
  • Improve the organization’s SIAM ecosystem at every stage;
  • Manage and continuously improve multiple processes based on SIAM.

Course Agenda

Module 1:

  1. Service Managers and Practitioners

Module 2:

  1. Service Provider Portfolio Managers

Module 3:

  1. Process Managers

Module 4:

  1. Project Managers

Module 5:

  1. Change Managers

Module 6:

  1. Service Level Managers

Module 7:

  1. Business Relationship Managers

Module 8:

  1. Program Managers

Module 9:

  1. Supplier Managers

Module 10:

  1. Service Architects

Module 11:

  1. Process Architects

Module 12:

  1. Business Change Practitioners

Module 13:

  1. Organizational Change Practitioners

Module 14:

  1. SIAM consultants

Exam & Certification

Examination type: Multiple-choice questions
Number of questions: 40
Pass mark: 65% (26/40 questions)
Open book/notes: No
Electronic equipment/aides permitted: No
Exam duration: 90 minutes
The Rules and Regulations for EXIN’s examinations apply to this exam


Are there any pre-requisites for this course?

Accredited SIAM™ Professional training, including successful completion of the Practical Assignments.

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The session was delivered effectively. It was very interactive with on the job examples. I learned a lot and plan to implement them. Thanks Suresh GP for such a wonderful session.

Sheethal Sudheer BRMPBRM, Business Owner DevSecOps tools, Digital Transformation, Process Management

It was a very interactive session with a lot of real life examples. Very good and informative session by
Suresh GP

Vijaykumar TCVice President - Citi Technology Infrastructure

The CBRM training offered through TaUB Solutions is an excellent course. I first heard Suresh speak a few years back at the BRMConnect conference and taking this course solidified my opinion and respect of Suresh’s vast knowledge of BRM discipline

Michelle Day, CBRM®Director, Business Relationship Management

The training was absolutely fantastic, Extremely valuable.
It changes the way we look at SRE. Suresh was BEST instructor you could ask for, more importantly,
he was helping with real world problems based on his experiences.

Praveen PatilSenior Engineering Manager at Lowe's Companies, Inc.