VeriSM Foundation

VeriSM Foundation (Essentials + Plus)

Virtual Classroom

Request for Schedule

Virtual

Classroom

Request for Schedule

Bangalore, India

Team/Corporate Training

Build Organization capabilities in Service Automation Framework

Features

Two Days

16 hours of Instructor-led training classes

Case Study

Share relevant Industry Insights

By Practioners

Shares real-world experience

 

VeriSM™ Foundation certification objectives

VeriSM™ is a service management approach that helps service providers to create a flexible operating model to meet desired business outcomes. It describes how an organization can define its service management principles and then use organizational capabilities, emerging technologies and a combination of management practices to deliver value.

  1. Value-driven: focuses on providing value to the business
  2. Evolving: an up to date approach which will continually evolve
  3. Responsive: facilitates a tailored approach depending on the business situation
  4. Integrated: helps you fit all the different practices together
  5. Service Management

The VeriSM™ Foundation certification validates a professional’s knowledge about:

The service organization;
Service culture;
People and organizational structure;
The VeriSM™ model;
Progressive practices;
Innovative technologies;
Getting started.

Service owners and service Managers
Managers – who want to understand how to leverage evolving management
practices
Executives – who are accountable for effective service delivery
IT professionals
Graduates and undergraduates

Examination type: Computer-based or paper-based multiple-choice questions
Number of questions: 40
Pass mark: 65% (26 out of 40)
Open book/notes: No
Electronic equipment/aides permitted: No
Time allotted for examination: 60 minutes

FAQ

Are there any pre-requisites for this course?

No Pre-requisites for the course

How do I need to take the exam?

TaUB Solutions will request the examinations together with your registration. The exam will be taken at the end of the course. Results are available within 5 working days.

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