ITIL Foundation

ITIL® Foundation

Virtual Classroom

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Virtual

Classroom

Request for Schedule

Bangalore, India

Team/Corporate Training

Build Organization capabilities in Service Automation Framework

eLearning

Request For Schedule

Learning at your Convenience

Features

Two Days

16 hours of Instructor-led training classes

Case Study

Share relevant Industry Insights

By Practioners

Shares real-world experience

[lvca_tabs style=”style4″ highlight_color=”#f35325″ mobile_width=”600″][lvca_tab icon_type=”icon” icon_fontawesome=”fa fa-list-alt” tab_title=”Course Objective”]

ITIL ® Foundation certification objectives

This course is the starting point for people wanting ITIL qualifications, it is mandatory for anyone wanting to proceed to intermediate study or anyone wanting to achieve expert status

[/lvca_tab][lvca_tab icon_type=”icon” icon_fontawesome=”fa fa-dot-circle-o” tab_title=”Goal”]ITIL help organizations in:

  1. Reducing IT costs
  2. Increased Quality and Decrease Risk
  3. Improved Decision Making
  4. Increased Productivity
  5. ITIL provides clear and effective communication.
  6. ITIL embraces a practical approach to service management do what works.

[/lvca_tab][lvca_tab icon_type=”icon” icon_fontawesome=”fa fa-calendar-check-o” tab_title=”Agenda”]Course Content:

Each lesson contains a video tutorial, study guide and associated quiz

Course duration is 18 hours and is 2 ITIL credits

  • Introducing ITIL
  • Service Management and Stakeholders
  • Functions, Roles and Processes
  • The Service Lifecycle
  • Service Strategy – Key Concepts
  • Service Strategy – Processes
  • Service Design – Key Concepts
  • Service Design – Processes (1)
  • Service Design – Processes (2)
  • Service Transition – Processes (1)
  • Service Transition – Processes (2)
  • Service Operation – Processes
  • Service Operation – Functions
  • Continual Service Improvement
  • Roles
  • Technology Considerations
  • The Sample ITIL Foundation Exam

Course Options: 30 and 60 day courses are available[/lvca_tab][lvca_tab icon_type=”icon” icon_fontawesome=”fa fa-user” tab_title=”Audience”]ITIL Foundation is suitable for anyone working in IT services, or anyone who is considering a career in IT. Also suitable for students who have studied COBIT 5 or ISO/IEC 20000, although this is not a requirement.[/lvca_tab][lvca_tab icon_type=”icon” icon_fontawesome=”fa fa-trophy” tab_title=”Examination”]

Examination type: Computer-based or paper-based multiple-choice questions
Number of questions: 40
Pass mark: 65% (26 out of 40)
Open book/notes: No
Electronic equipment/aides permitted: No
Time allotted for examination: 60 minutes

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FAQ

Are there any pre-requisites for this course?

No Pre-requisites for the course

How do I need to take the exam?

TaUB Solutions will request the examinations together with your registration. The exam will be taken at the end of the course. Results are available within 5 working days.

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