Certified Business Relationship Manager

Certified Business Relationship Manager (CBRM)®

Virtual Classroom

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Virtual

Classroom

16-18 Feb, 2018

Bangalore, India

Team/Corporate Training

Lift the BRM capability in your organization and become a part of shifting the enterprise culture to one of value-focus.

Features

Three Days

24 hours of Instructor-led training classes

Case Study

Share relevant Industry Insights

Tools and Techniques

Providing strategies and guidance that answer the question of “how.”

 

The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager. As such, the primary focus is on strategic business relationship management, leveraged to optimize business value to the enterprise.

  • BRM Re-Cap – Recall the key BRM concepts, processes, and techniques
  • Understanding Business Relationship Maturity and Value
  • Assessing BRM context
  • Optimizing Business Value
  • Summary and CBRM Exam Preparation

Day – 1
Overview
  • Recall terms and key facts about the Business Relationship Management role and capability.
  • Apply key concepts relating to the Business Relationship Management context for a given scenario
  • Differentiate between the appropriate and inappropriate use of BRM through appraisal of the justification, planning, design and deployment of a BRM capability for a given scenario.
Strategic Partnering
  • Value of trust relationships and how to establish relationships based upon mutual trust
  • How to shape strategic agendas for optimum business value.
  • Apply key concepts, approaches and techniques relating to Strategic Partnering for a given scenario.
  • Differentiate between appropriate and inappropriate use of Strategic Partnering process and techniques through a given scenario
Day – 2
Business IQ
  • Business value delivered across the organization and how the BRM should communicate this.
  • Ways to define business capabilities needed to achieve strategic outcomes and influence strategy formulation.
  • Apply key concepts relating to Strategy Formulation, Business Capability Road mapping and Business Value Management for a given scenario
  • Differentiate between the appropriate and inappropriate use of Strategy Formulation, Business Capability Road mapping and Business Value Management through a given scenario.
Portfolio Management
  • Understand facts, terms, concepts and techniques relating to Portfolio Management and Business Provider Governance.
  • Apply key concepts relating to Portfolio Management and Business-Provider Governance for a given scenario
  • Differentiate between appropriate and inappropriate use of Portfolio Management and Business-Provider Governance through a given scenario
Provider Domain
  • The BRM role in Service Management and in helping understand and shape the Business Partner Experience.
  • Apply key concepts relating to the Provider Domain for a given scenario.
  • Differentiate between appropriate and inappropriate use of Provider Domain for a given scenario
Day – 3
Business Transition Management
  • Understand key concepts and techniques relating to Business Transition Management
  • Apply key concepts relating to Business Transition Management for a given scenario.
  • Differentiate between appropriate and inappropriate use of Business Transition Management  for a given scenario
Powerful Communications
  • Recall facts and terms about key concepts relating to Powerful Communications.
  • How to develop a Communications Plan to manage formal communications between Provider and Business Partners
  • Apply key concepts relating to Powerful Communications  for a given scenario situation
  • Differentiate between appropriate and inappropriate use of Powerful Communications   for a given scenario
Mock-up Exam

Business Relationship Management (BRM) Education will help your team to take that next step in their development. The Certified Business Relationship Manager course is a practitioner course. The target audience for this course is:

  • Business leaders.
  • Provider leadership and management staff.
  • BRMs looking for additional formal training and certification.
  • Anyone interested in developing a deeper understanding of the relationship between the Business Partner and Provider

The certification exam is included with the registration. It consists of 4 questions worth 20 marks each, giving a maximum of 80 total marks. The exam is scenario based and the duration is 2.5 hours. Students must get 40 (50%) or more of the questions correct to pass the exam. Students will need the CBRM Guide to the BRM Body of Knowledge to use as a reference source during the exam. No other materials are permitted. One official sample exam will be provided during the course.

 

FAQ

Are there any pre-requisites for this course?

To pursue the CBRM® certification, a candidate must be a certified Business Relationship Management Professional (BRMP®).

The official “CBRM Guide to the BRM Body of Knowledge” is required for this course. For classroom-based courses only, this guide will be provided with the course materials. For online courses, the guide must be purchased here: https://brm.institute/cbrm-guide/ Please note that this is a physical book and to allow time for shipping.

How do I need to take the exam?

TaUB Solutions will request the examinations together with your registration. It’s an Open Book Exam. The exam is scenario based and the duration is 2.5 hours. Students must get 40 (50%) or more of the questions correct to pass the exam. Students will need the CBRM Guide to the BRM Body of Knowledge to use as a reference source during the exam. No other materials are permitted. One official sample exam will be provided during the course

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