Business Relationship Management Professional (BRMP®) Training & Certification

The BRMP® training and certification program is intended as a comprehensive foundation for Business Relationship Managers at every experience level, with the training and certification designed to provide a solid baseline level of knowledge.

Business Relationship Management Professionals BRMP | Taubsolutions BRMP

SCHEDULE

Business Relationship Management Professionals BRMP | Taubsolutions BRMP

CLASSROOM

VIRTUAL INSTRUCTOR LED

Features

3-days

Three Days

24 hours of Instructor-led training classes

case-study

Case Study

Share relevant Industry Insights

by-practioner

By Practioners

Shares real-world experience

Course Objective

The BRM Role is a crucial link between a service provider and the business acting as a connector, orchestrator, and navigator between the service provider and one or more business units.

Business Relationship Management Professional (BRMP®) training is a world-class professional development program designed to provide a solid foundation-level knowledge of Business Relationship Management. The BRMP® exam is designed to test an individual’s learning through rigorous examination providing a leading verifiable benchmark of BRM professional acumen and achievement.

Business Relationship Management (BRM) embodies a set of competencies (knowledge, skills, and behaviors) to foster an effective business value-producing relationship between a service provider and its business partners. These competencies can be leveraged through organizational roles (e.g., in an IT organization, the CIO typically has a role of BRM for the enterprise), a discipline (e.g., all business partner facing service provider roles should be skilled in Business Relationship Management), and an organizational capability (e.g., a service provider organization should be effective in shaping and channeling demand to the highest business value opportunities).

Goals

On successful completion, participants will be able to

  • Understand the characteristics of the BRM role
  • Perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the provider’s services
  • Understand Relationship Maturity Levels and how that affects the BRM
  • Use Portfolio Management disciplines and techniques to maximize business value
  • Navigate Business Transition Management and the conditions for successful change programs to minimize value leakage
  • Understanding techniques that are available to manage relationships
  • Understand the role of IT Service Provider and how that relates to BRM
  • Understand the BRM role in Service Management and alignment of services and service levels with business needs
  • Apply the principles of effective and persuasive communication

Agenda

DAY 1

Introduction to BRM Role

Terminology
BRM as a role, a Discipline & an Organizational capability
BRM Metaphors
BRM-related standards

What does it mean to “be agile”?

Definition of BRM
Capability Model
BRM core disciplines
HOUSE of BRM
Operating Model
BRM and the service provider
Business-provider maturity model
Business Relationship Maturity model
Business-provider alignment
Business partner’s Decision cycle

Organizing BRM

Typical BRM Activities across the provider capability model
Strategic versus Tactical BRM
Common BRM reporting and organization structures
Demand Shaping
The BRM role in practice

DAY 2

Service Provisioning

Business-IT Governance
Key business-IT domains
Business-IT Governance Illustration
Service Management
Portfolio Management
Portfolios, Programs and projects
Portfolio Classification
Weill/Broadbent Classification scheme
The Boston square
Portfolio Balancing

Techniques

Business Capability Roadmapping
Linking Business Drivers with technology
Value Management
The value management process
Business value leakage
Business Outcomes
Customer value hierarchy
Diagnosing Relationship Quality
Relationship Value Mapping Technique
Strategic Relationship Management
Repairing Broken Business Partner Relationships
Building the Relationship Strategy on a Page
Building a Relationship Improvement Plan

DAY 3

Competencies

Business Transition Management
Myths and the realities of Business Transition Management (BTM)
Business Transition Management Capability Model
The Art of Body language
The Art of Emotional Intelligence
The Art of Listening
The Art of Rhetoric and Persuasion
Influencing and Persuading
Expressing a Unique Value Proposition

Exam Preparation

Sample Questions for every Module
Full fledged Mock Paper and Review
Tips and Tricks

Exam and Certification

Business Relationship Management Professional (BRMP®) training and certification program is intended for the aspiring to intermediate-level Business Relationship Managers and designed to provide a solid foundation-level knowledge of Business Relationship Management. BRMP® professional development program provides an excellent Return on Investment (ROI) and is ideally suited for project managers, business analysts, architects, external service providers; representatives of shared services organizations including IT, HR, Finance, Sales, Strategy Planning, etc.; business partners and anyone else interested in business value maximization.

  • Multiple Choice format – Paper Based and Online Certification
  • 50 questions per paper
  • 25 mark or more required to pass (out of 50 available) – 50%
  • 40-minute duration
  • Closed book

FAQs

Are there any pre-requisites for this course?

There are no pre-requisites for this course

How do I need to take the exam?

TaUB Solutions will request the examinations together with your registration. The exam will be taken at the end of the course. Results are available within 5 working days.

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BRMP®, CBRM®, BRMI® are a registered trademark of the Business Relationship Management Institute Inc. BRMP® and CBRM® are Accredited by APMG International