• Business – IT Convergence
• Value Optimization
• Strategic Partnering
• Value Leakage
• Business Transition
• Digital Transformation
• Business Relationship Manager
• Business Relationship Management (BRM) capability

Features

Programme Overview

If you work for an organization, you undoubtedly want it to thrive. You want to be able to perform your job well, and you want others to be able to do the same. If you feel this way you understand that organizations thrive when their people thrive. All of this would be impossible without effective relationships.

Meaningful relationships provide unlimited organizational vitality that rapidly increases performance and growth. An organization can access this energy by cultivating a culture of positive work relationships that encourage creativity, in turn leading to continuous innovation. Organizations that value building relationships over generating profit are referred to as relationship-centered organizations.

Training Objective

This course provides a thorough overview of essential business relationship management (BRM) concepts, and upon completion of the BRMP® course, you will be able to demonstrate your understanding of:

• – What BRM is and the value it provides to an organization. ​
• – Why an organization should move beyond profit and products to encompass people, purpose, and the planet​
• – Why BRM should be completely integrated into every element of your organization. ​
• ​- The contribution of the BRM role to your organization’s purpose
• – The basic knowledge, skills, and mindsets of the BRM role. ​
• – The core BRM approaches, tools, and templates used to achieve results. ​
• – How a BRM team can advance the BRM capability to evolve culture, build partnerships, drive value, and satisfy purpose within your organization.

Target Audience 

• – Business relationship managers and/or business partners in any industry or function.
• – Leaders need to understand more about how to evolve culture, build partnerships, drive value, and/or satisfy purpose in organizations.
• – Leaders who are ready to step into a BRM role or advance their BRM capability.
• – Anyone who recognizes the importance of relationships and measuring value in their organization.

Agenda & Outline

BRM Introduction – The Bigger Picture

• – Why BRM? Why Now?
• – Relationship-Centered Organization
• – Theory of Relationshipism
• – Triple Bottom Line
• – BRM Defined
• – Capability
• – Discipline
• – Role
• – Activity Domains
• – BRM Challenges
• – Tools included: BRM Role Competency Model

BRM Capability

• – BRM Capability Framework
• – Organizational Purpose and Strategy
• – Organizational Factors
• – Core Values
• – Now-to-New
• – Evolve Culture
• – Build Partnerships
• – Drive Value
• – Satisfy Purpose
• – Limitless Growth and Improvement
• – Tools included: BRM Capability workbook, BRM Capability Impact Report workbook, Strategic Relationship Plan

BRM Capability: Evolve Culture

• – Evolve Culture Framework
• – Purposeful Narrative
• – Desired Behaviors/Shared Ownership, Leadership-as-Practice
• – Influential Relationships
• – Personal Growth/Growth Mindset
• – Tools included: Storytelling, Language Matters, Relationship Network Directory

BRM Capability: Build Partnerships

• – Build Partnerships Framework
• – BRM Role Competency Model
• – Relationship Maturity and Quality
• – Partnering Mindsets
• – Relationship Discovery
• – Relationship Nurturing
• – Tools included: Relationship Maturity Model (RMM), Relationship Strategy on a Page (RSOAP)

BRM Capability: Drive Value

• – What is Value?
• – Types of Value
• – Sources of Value
• – Drive Value Framework
• – BRM Role Competency Model
• – Value Discovery
• – Value Realization
• – Value Results
• – Tools included: Idea Document, Value Plan, Value Optimization Report

BRM Capability: Satisfy Purpose

• – Satisfy Purpose Framework
• – BRM Role Competency Model
• – Through the BRM Capability
• – Through the Triple Bottom Line
• – Social Value

BRM Role

• – Our Purpose and What We Believe
• – Role Clarity
• – Single Point of Focus
• – BRM Code of Ethics
• – BRM Role Competency Model
• – BRM Mindset
• – Scope of BRM Role
• – BRM Role with Organizational Factors

BRM Team

• – Our Purpose and What We Believe
• – BRM Team Definition
• – BRM Team Purpose, Mission, and Vision
• – Assessing the Value of a BRM Team
• – Organizing a BRM Team
• – Leading a BRM Team
• – Transition Management
• – Coaching BRMs

BRM Key Learnings

• – A review of the key concepts from each of the preceding modules.

Course Wrap-Up

• – What to do in the next 30/60/90/365 days
• – Digital badge
• – After passing the exam
• – Recap Learning Objectives
• – Review Learning Objectives
• – Review Expectations
• – Course Feedback

Training Methodology

BRMP Examination

BRMP Exam Model: Multiple Choice 50 minutes

Instructions

1. All 50 questions should be attempted.
2. All answers are to be marked on the answer grid provided.
3. Please use a pencil and NOT ink to mark your answers in the Answer sheet provided.
4. There is only one correct answer per question.
5. You have 50 minutes for this paper.
6. You must get 33 or more correct to pass.

Upon completion of this class, you will:

• – Feel confident knowing you are using proven industry best practices to build effective relationships and drive value.
• – Be able to articulate the value and impact of BRM within your organization.
• – Have the necessary information to begin growing the BRM capability in your organization.
• – Feel more confident in your role as a business relationship manager.
• – Have the information you need to prepare to take the BRMP certification exam.

COURSE FEE

Course Fee – $1,650

The fee includes

• • Trainer fee
• • Exam fee
• • Materials
• • Reference Cards

FAQs

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