self service generation

Self in Self-Service Generation 2

Understanding “Self” in Self-Service Generation for Service Automation

Understanding "Self" in Self-Service Generation for Service Automation   Banks are being challenged to bridge the gap between the services offered by them and user-experience & convenience expected by the current generation of users. Amazing FinTech startups have emerged to connect the dots between the banks and the so-called Self-Service generation. Traditional Banks have been [...]
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