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XLA Foundation

XLA Foundation Course Become an XLA Ambassador Course Length:  2.5 days Prerequisites: Essence of Experience is recommended, but not required Credentialing: Experience Level Agreement (XLA) Ambassador certificate   Course Details Take your XLA learning to the next level with an XLA Academy course from XLACollab. We offer public open-enrollment training onsite and online, corporate on-site training, and [...]

Mastering the XMO

Mastering the XMO Become an XMO Master Course Length:  8-hours Prerequisites: Essence of Experience or XLA Foundation course Credentialing: XMO Master certification   Course Details Take your XLA learning to the next level with an XLA Academy course from XLACollab. We offer public open-enrollment training onsite and online, corporate on-site training, and custom-built workshops on a variety [...]

Mastering XLAs

Master XLAs Course Become an XLA Master Course Length:  8-hours Prerequisites: Essence of Experience or XLA Foundation course Credentialing: XLA Master certification   Course Details Take your XLA learning to the next level with an XLA Academy course from XLACollab. We offer public open-enrollment training onsite and online, corporate on-site training, and custom-built workshops on a variety [...]

Essence of Experience

Essence of Experience Course Become an Experience Champion! Course Length:  4-hours Prerequisites: An understanding of ITSM principles and practices is beneficial Credentialing: Experience Champion badge Course Details Take your XLA learning to the next level with an XLA Academy course from XLACollab. We offer public open-enrollment training onsite and online, corporate on-site training, and custom-built workshops on [...]