Skip to main content

How DevOps and Business Relationship Management Help Each Other

DevOps is a popular topic in the software development world and has been for some time. DevOps is all about implementing Agile practices to create a culture that fosters fast learning and continuous improvement. The problem with this, however, is that it can be difficult – even impossible – to measure costs per feature release or figure out how much work it takes to run your business on a daily basis. This results in increased risk as well as lower levels of customer satisfaction. To address these issues, DevOps requires BRM; DevOps will not be successful without BRM.

DevOps is often used to get around this problem but on its own it can only do so much; DevOps requires BRM if it is going to be successful at addressing these issues. The primary goal of DevOps and BRM is the same: 

To reduce risk by making changes in how a company approaches software development, deployment, infrastructure management and application monitoring. 

As such, both DevOps and BRM share similar goals which include reducing complexity through automation as well as providing better visibility into performance metrics like code coverage or live load testing that are indicative of improved customer satisfaction levels.

Both DevOps and Business Relationship Management have been growing rapidly over the past decade or two – especially with companies looking for ways to improve their agility.

Let us see how DevOps and BRM help each other.

1. What is DevOps and why does it require BRM?

DevOps describes a set of practices that have been adopted by organizations to create a culture that fosters fast learning and continuous improvement. Organisations adopting agile practices are limiting the true costs of software delivery, both when it comes to budgeting and operational management. In order to address these issues, DevOps requires Business Relationship Management (BRM).

Organizations need robust processes for managing their business relationships which include how they approach software development, deployment, infrastructure management and application monitoring. By using both DevOps and BRM as tools in the same toolbox you are able to reduce complexity through automation while also providing better visibility into performance metrics like code coverage or live load testing that are indicative of improved customer satisfaction levels.

DevOps-is-a-process-that-requires-collaboration-and-communication-between-different-teams

2. DevOps is a process that requires collaboration and communication between different teams.

Typical DevOps tasks include creating deployment pipelines, automating infrastructure provisioning and server configuration management, building a shared visibility of the performance of your application.

Business Relationship Management is typically associated with managing contracts, customer relations or vendor negotiations, but in this case it’s more about how the business manages its relationships internally: between teams as well as.

3. What are some examples of how other companies have used a BRM in their DevOps strategies ?

For a company with multiple teams, BRM will ensure that the team knows how to collaborate and communicate effectively. This is done through regular feedback sessions, building strong relationships between different business departments as well as ensuring transparency in terms of where products are at during development stages. 

For successful DevOps, businesses should also deploy Business Relationship Management. BRM helps teams overcome challenges that arise in a DevOps environment. Teams can measure the effectiveness of their work and use these metrics to improve their efficiency as well as overall customer experience. BRM also ensures collaboration between different departments, such as marketing and sales, so that they are aligned on what’s happening with products during development stages. 

4.  How can you get started with your own implementation of BRM in the context of DevOps ?

There are a few key steps that you can take to get started with your own implementation of BRM in the context of DevOps. 

The first is understanding what resources need to be shared between different teams and departments on your team. This will help determine which information should be prioritized for inclusion in the BRM dashboard or feedback loop system, as well as how these tools might be best used during routine workflows (e.g., daily stand-ups). 

Secondly, it’s important to make sure everyone has buy-in from leadership and management so they understand where things may go wrong without proper collaboration, participation or communication across different parts of their organization – this way there’s less chance for conflict later on when projects don’t go as planned.

The BRM dashboard or feedback loop system should include information about the current state of operations, challenges and risks that may impact workflows, recent changes to organizational policies or procedures (e.g., new hires), any external events which have an effect on business objectives and goals such as weather-related disasters in your area) – this way you can spot potential issues before they become problems. 

Lastly, it’s important for leaders at all levels to create a culture where DevOps is made possible by fostering teamwork between different departments – meaning clear lines of communication are essential for success.”

The end result of using BRM is an improved customer experience because it provides better visibility into the progress of projects and allows for more accurate estimates on timelines.

Go dig deep in yourself and find out…

Get trained by Suresh GP,  DevOps Practitioner with hands-on industry experience, who can translate theory into action

Enroll for an upcoming DevOps Foundation course and get certified through TaUBSolutions – a Premium Partner of the DevOps Institute

Are you interested in exploring further, you can reach us out for a FREE 15 minutes CONSULTATION at info@wordpress-129153-2119642.cloudwaysapps.com or gps@wordpress-129153-2119642.cloudwaysapps.com