The Phoenix Project Business Simulation

Why use The Phoenix Project

The increasing penetration of IT into all areas of the business and the desire for ever more and ever faster customer facing solutions is compounding the challenge even more. As a result, the workload for Development and IT Operations is growing, workflows are stuck and IT projects are failing, business executives are angry and frustrated, seeing lost business opportunities and risks to business operations.

This simulation is based on Gene Kim, Kevin Behr and George Spafford wrote an excellent novel “The Phoenix Project” about an organization facing these challenges and showed how to apply DevOps principles to achieve significant improvements and business value.

About this simulation

Parts Unlimited are in trouble. Newspaper reports reveal the poor financial performance of the organization. The only way to save the company and to make it competitive and profitable is “The Phoenix Project” which is an IT enabled business transformation, with Retail Operations as the business owner of this project.

The VP of IT Operations is asked to lead the IT Department and make sure “The Phoenix Project” is successful. However, he is facing a tremendous amount of work. Huge backlogs of issues, features and projects.

Your team will take different roles within Parts Unlimited. You can be Retail Operations, Human Resources or the CFO and run your projects. You can play the role of the VP of IT Operations, or lead one of the IT functions. You will be suggesting improvements, addressing issues.

WHAT ARE GAMING ALL ABOUT?

When to Use

This simulation is targeted at all roles and employees in Business, IT Development and IT Operations who want to apply Lean, Agile and ITSM principles to improve the performance of their IT Services or to create more value out of their IT Solutions. This simulation is for organizations who want to develop their culture to achieve better collaboration and as a result, faster and error-free deployment of new IT Solutions.

The simulation can be used for:

  • DevOps Awareness programs
  • Agile and DevOps Assessment sessions
  • Teambuilding

Learning Experience

  • How to apply DevOps principles in a real life situation?
  • How to find the right balance between delivering your SLA requirements and your IT Projects according to plan?
  • How to experience how DevOps can bring serious value to your business?
  • How to increase the efficiency and effectiveness of your IT Department?
  • How to create better flow in your teams?
  • How to develop people’s skills to act in a DevOps environment?
  • How to show business their responsibilities in making IT Projects more successful?
participants

8 – 12

Participants

training

1

Day of Training

review

No basic understanding required

Basic Expertise

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Testimonials

Aleff G Valdes, Business Relationship Manager At Hennepin County

TaUB Solutions/Suresh’s CBRM training was quite excellent. The flow of the materials, presentations, discussions was completely on point, extremely
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Katie Larson Manager of Operations Wolters Kluwer

Being an operations manager often puts individuals such as myself into a variety of situations where we need to collaboratively work with multiple bus

Qudrat Ali PMP® SRE® CSP® DOL® DOFO® CSM® PSM® CASM®

It was sheer delight to get trained in SRE from Suresh GP. Suresh is a master trainer who has enormous and wide knowledge in DevOPs and IT and a compl

Dinesh Sekar -Standard Chartered Bank

First ever #SRE training in ASIA for corporate, even better when facilitator Suresh GP is a friend and global subject matter expert presenting DevOpsI

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