Business Relationship management fundamentals

Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline. The class is designed to facilitate an understanding of BRM fundamentals and is open to everyone (at any level and from any role) wanting to learn more about interacting with and/or how to achieve success through the BRM profession.

SCHEDULE

CLASSROOM

VIRTUAL INSTRUCTOR LED

Features

3-days

Three Days

24 hours of Instructor-led training classes

case-study

Case Study

Share relevant Industry Insights

by-practioner

By Practioners

Shares real-world experience

Course Objective

Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline. The class is designed to facilitate an understanding of BRM fundamentals and is open to everyone (at any level and from any role) wanting to learn more about interacting with and/or how to achieve success through the BRM profession.

BRM Fundamentals is a part of the BRM Institute Knowledge Path to Success Introduction Series that serves as an addition to BRM Institute’s current BRM certification programs, BRMP®and CBRM®.

Goals

Participants can expect an interactive and lively one-day session, with a high-level introduction to successfully navigate the complexity of BRM. Topics include:

  • Defining BRM as a capability, role, and discipline
  • Understanding what a BRM does and does not do
  • Providing the language needed to change perceptions and perspectives
  • Learn how the BRM discipline interacts with other disciplines (project management, architecture, Business Analysts, Business functions, strategy, etc..) inside an organization
  • Basic introduction to the different frameworks, processes and models to bring structure and guidance to BRM

Agenda

What is Business Relationship Management (BRM)?
Capability
Role/Profession
Discipline
Why is BRM necessary?
How is BRM realized?
Evolving Culture
Shared Ownership
Outside In
Value vs Cost Focus
Building Strategic Partnerships
Disciplines/Methodologies/Process
Business Areas
Driving Business Value
What are the results of BRM?
Relationships
Business Value
Artifacts

Target Audience

  • The target audience includes individuals working in the services industry, or in a service provider or shared services capacity such Information Technology (IT), Human Resources, Legal, Finance, Purchasing, Procurement, or possess a VP, Director or Manager job title
  • Business Relationship Managers, Account Managers or those in similar roles
  • Quality Managers and Service Level Managers
  • Portfolio Managers and Service Owners
  • Program and Project Managers
  • Business Analysts
  • Enterprise, Technology and Service Architects
  • Anyone interested in maximizing business value

Certification

This course does not come with a certification exam. Will receive a Certificate of Completion

FAQs

Are there any pre-requisites for this course?

There are no pre-requisites for this course

How do I need to take the exam?

TaUB Solutions will request the examinations together with your registration. The exam will be taken at the end of the course. Results are available within 5 working days.

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BRMP®, CBRM®, BRMI® are a registered trademark of the Business Relationship Management Institute Inc. BRMP® and CBRM® are Accredited by APMG International