Day: September 28, 2017

SHINE – IT SERVICE VIRTUAL CONFERENCE

Can ITSM deliver business value without BRM? We have made deep strides in adopting best practice process and frameworks to deliver customer engagements. Looking at the future ahead, can we confidently assure ITSM is consistently delivering business value?  Do we have career progression for ITSM professionals to become Strategic BRM? It is the need of […]

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