Business Relationship Management

by Suresh GP, December 20, 2015

BRMI - Accredited Training Partner BRMP Training Organization

Program Overview The BRM Role is a crucial link between a service provider and the business acting as a connector, orchestrator, and navigator between the service provider and one or more business units. Business Relationship Management Professional (BRMP®) training is a world-class professional development program designed to provide a solid foundation-level knowledge of Business Relationship Management. The BRMP® exam is designed to test an individual’s learning through rigorous examination providing a leading verifiable benchmark of BRM professional acumen and achievement. Business Relationship Management (BRM) embodies a set of competencies (knowledge, skills, and behaviours) to foster an effective business value-producing relationship between a service provider and its business partners. These competencies can be leveraged through organisational roles (e.g., in an IT organization, the CIO typically has a role of BRM for the enterprise), a discipline (e.g., all business partner facing service provider roles should be skilled in Business Relationship Management), and an organizational capability (e.g., a service provider organization should be effective in shaping and channeling demand to the highest business value opportunities) Program Objective On successful completion, students will be able to 1. Understand the characteristics of the BRM role 2.Perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the provider’s services 3. Understand Relationship Maturity Levels and how that affects the BRM 4. Use Portfolio Management disciplines and techniques to maximize realized business value 5. Navigate Business Transition Management and the conditions for successful change programs to minimize value leakage 6. Understanding techniques that are available to manage relationships 7. Understand the role of IT Service Provider and how that relates to BRM 8. Understand the BRM role in Service Management and alignment of services and service levels with business needs 9. Apply the principles of effective and persuasive communication BRMP Foundation Exam

  • Ø Multiple Choice format
  • Ø 50 questions per paper
  • Ø 25 mark or more required to pass (out of 50 available) – 50%
  • Ø 40 minute duration
  • Ø Closed book
  • BRMP® Foundation Exam is provided in accreditation with APMG International. All copyrights reserved with BRMI